Shipping Policy

Welcome to Smith Laundry Co. We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Times

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

During high-volume periods, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days
• International: 7–20 business days

Shipping times may vary depending on your location, carrier delays, weather conditions, or customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions offering free shipping will be clearly stated on the website when available.

Incorrect Addresses

Please make sure your shipping address is correct before placing your order. Smith Laundry Co. is not responsible for packages sent to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact the shipping carrier first. If you still need assistance, contact us at:

Email: support@smithlaundryco.com

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue.

International Orders

Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

Contact Us

If you have any questions regarding your order or shipping, contact us at:

Smith Laundry Co.
Email: support@smithlaundryco.com